• Gavial Help Pages
• Help with Email
• List of Tasks when setting up email
• Setting up MS Outlook Express
• Setting up Thunderbird
• How to change your email password
• Introduction to Email Anti-Virus and Anti-Spam
• Configuring your email account to use Anti-Spam and Anti-Virus
• Webmail - Collecting mail away from your own PC
• Help with FTP

This list assumes that the email address has been set up for you by Gavial, and that your email address is john@mydomain.co.uk and your password is pass

• Set Up Your Email client - Notes for Thunderbird
  • Download Thunderbird from www.mozilla.org
  • You could download Firefox browser at the same time. This pair of programs are free, and can be used in place of Outlook and Explorer.
  • To set up Thunderbird for collection of mail
    • Start Thunderbird
    • go to Tools>Account Settings
    • go to Add Account
    • Choose Email Account. Then Next
    • Set Account name - eg john
    • Set your name - eg John Smith
    • Set your email address - eg john@mydomain.co.uk then Next
    • The incoming server is of type pop
    • Incoming server name is pop.mydomain.co.uk then Next
    • Incoming User Name is john@mydomain.co.uk
    • You don't enter a password at this stage
    • Outgoing server. You should use the one provided by your ISP but you may instead use smtp.mydomain.co.uk
  • Send your first mail as a test to Gavial
    (This is sometimes necessary to get the server working.
    If using smtp.mydomain.co.uk you will be asked for your password
    and you should tick the box 'remember password' so you don't have to enter
    it again.
  • If Gavial set up your email address for you, we will have sent you a test message.
  • To collect mail in Thunderbird, click on Get Mail. If you haven't entered
    your password, you will be asked to do it.
• Changing your password. THIS IS IMPORTANT
  This has to be done in two places - on your own computer and on the server
  • ON THE SERVER
    • Use your browser view www.mydomain.co.uk/myaccount
    • Enter your username john@mydomain.co.uk and your password
    • Click on 'Change password'
    • Enter your new password. Remember it, because there is no way
      of recovering it if lost. If you do forget it, Gavial will
      issue you with a new temporary one.
    • Changes on the server take up to 10 minutes to activate,
      So have a break.
      • While on this page, change your Anti Spam Threshold from 20 to about 5.
        Review this setting, following the advice on the page.
  • IN YOUR COMPUTER in Thunderbird or Outook, etc.
    • When you next try to send or collect mail, the server will reject
      Your password. You will be asked for the new one